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Showing posts from January, 2018

Software Value Creation

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I've always felt, and said, that agile is a means to an end, not the end in and of itself. So, what is the end? That's a rhetorical question of course. The reason we build software systems is to deliver value to our customers or to the business. Even a CMMI level 5 agile implementation will fail if it’s not driven in a manner that is delivering value. I like to abstract the software value stream as follows: Demand flows into the funnel in a variety of forms. If you have an existing product, application or service, it may be an enhancement request or defect reported by a customer or user. Or perhaps, a line of business you support may request a major new service in support of a new business initiative. The request needs to be evaluated and measured not only against other new requests, but its value should also be assessed against existing products/applications/services in the portfolio. It may make sense to eliminate or defer and existing investment in favor of the new request t...

Toyota brings digital experiences to their customers using voice and AI

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Our teams have collaborated over the last year to bring this exciting partnership to fruition with an integration of the world's leading voice assistant and artificial intelligence driven digital experience into Toyota vehicles. I really enjoyed the conversation with Spencer Soper at Bloomberg. The journey is just starting with the transformation of the digital cockpit!  https://www.bloomberg.com/news/articles/2018-01-09/amazon-s-alexa-voice-assistant-coming-to-toyota-s-cars-this-year?embedded-checkout=true